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Frequently asked questions
35

Frequently asked questions

Last Update vor 3 Tagen
A list of common questions we've been asked. If you've got a question, chances are you'll find the answer here.
Can I end a chat from the Dashboard?
Last Update vor 2 Monaten
Will my Widget Scheduler automatically update for Daylight Savings Time?
Last Update vor 2 Monaten
Why am I not getting notifications?
Last Update vor 2 Monaten
Why am I not getting sound notifications?
Last Update vor 2 Monaten
Why am I not receiving emails?
Last Update vor 2 Monaten
Why add multiple widgets?
Last Update vor 2 Monaten
Can I invite multiple agents at once?
Last Update vor 2 Monaten
How do I change a property member's status?
Last Update vor 2 Monaten
What languages does tawk.to support?
Last Update vor 21 Tagen
What is the difference between an Inline Widget and an Embed Widget?
Last Update vor 2 Monaten

Other Categories

Getting started
Just new to tawk.to? Get off to a flying start, learn how to create an account, add a widget to your site and invite your colleagues to a shared property.
8 articles
Last Update vor 14 Tagen
Chat Widget Customization
Customize the chat widget to suit your brand, learn how to setup your scheduler and modify the widget content and behavior to suit your business.
19 articles
Last Update vor einem Monat
Dashboard 101
The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.
30 articles
Last Update vor einem Monat
Billing
The Billing page allows you to view and manage your active Add-ons and billing information.
7 articles
Last Update vor einem Monat
Advanced features
Master the tawk.to dashboard with advanced settings and features, configure triggers, delete departments, manage white label branding, and submit SPF records.
26 articles
Last Update vor 18 Tagen
Shopping Cart Integrations
13 articles
Last Update vor 3 Monaten
Integrations
Learn now to integrate tawk.to with existing CMS', platforms and third party systems like Wordpress, Zapier and Cloudflare.
27 articles
Last Update vor 5 Tagen
Google Integrations
Google Integrations
7 articles
Last Update vor einem Monat
Knowledge Base
Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need.
10 articles
Last Update vor 21 Tagen
iOS
The mobile tawk.to app for iOS helps you chat with customers or reply to tickets wherever you are.
10 articles
Last Update vor 3 Monaten
Android
12 articles and other
Last Update vor 6 Tagen
Add-ons
Add-ons are optional extras you can use to add additional features to the tawk.to chat software.
12 articles
Last Update vor einem Monat