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Getting started
12

Getting started

Last Update a month ago
Just new to tawk.to? Get off to a flying start, learn how to create an account, add a widget to your site and invite your colleagues to a shared property.
Creating a new tawk.to account
Last Update a year ago
Adding a tawk.to widget to your website
Last Update 4 months ago
How to invite and manage agents
Last Update 2 months ago
The difference between properties, chat pages, and profile pages
Last Update 2 months ago
Adding multiple websites (properties) to your dashboard
Last Update 3 months ago
How to greet visitors with a welcome message using a Trigger
Last Update 8 months ago
Setting up a Basic - Chat Rescuer Trigger
Last Update 8 months ago
Understanding the weekly roundup email
Last Update 2 years ago
Introducing Shortcuts: Your key to faster responses
Last Update 4 months ago
How to set up a chat page
Last Update a month ago

Other Categories

Chat Widget Customization
Customize the chat widget to suit your brand, learn how to setup your scheduler and modify the widget content and behavior to suit your business.
20 articles
Last Update a month ago
Dashboard 101
The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.
30 articles
Last Update a month ago
Billing
The Billing page allows you to view and manage your active Add-ons and billing information.
8 articles
Last Update 6 days ago
AI Assist
Discover answers to your burning questions about AI Assist in this comprehensive Knowledge Base Category. Uncover insights on their functionalities, capabilities, and the limitless possibilities it offers. From understanding their base commands to exploring their impact on customer service, our AI Assistant category provides you with the knowledge you need to make the most of this add-on.
37 articles
Last Update a month ago
Facebook Messenger
Learn how to connect, manage, and troubleshoot Facebook Messenger in tawk.to so you can handle all your messages from one centralized platform.
4 articles
Last Update 2 months ago
Twilio SMS
Learn how to connect SMS services such as Twilio to tawk.to
5 articles
Last Update a month ago
Ticketing
Learn how to use smart ticketing software that gives you the context you need to help solve first-response customer problems.
14 articles
Last Update a month ago
Knowledge Base
Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need.
11 articles
Last Update a month ago
Profile Page
No website? No problem. Chat pages are hosted landing pages that let you turn links into conversations.
6 articles
Last Update a month ago
Contacts
Add and manage contacts and organizations in an easy-to-use CRM.
7 articles
Last Update a month ago
Advanced features
Master the tawk.to dashboard with advanced settings and features, configure triggers, delete departments, manage white label branding, and submit SPF records.
26 articles
Last Update 25 days ago