Ticketing

The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.

The Billing page allows you to view and manage your active Add-ons and billing information.

Discover answers to your burning questions about AI Assist in this comprehensive Knowledge Base Category. Uncover insights on their functionalities, capabilities, and the limitless possibilities it offers. From understanding their base commands to exploring their impact on customer service, our AI Assistant category provides you with the knowledge you need to make the most of this add-on.

These articles cover connecting Facebook Messenger to tawk.to.

Master the tawk.to dashboard with advanced settings and features, configure triggers, delete departments, manage white label branding, and submit SPF records.

Learn now to integrate tawk.to with existing CMS', platforms and third party systems like Wordpress, Zapier and Cloudflare.

Google Integrations

Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need.

The mobile tawk.to app for iOS helps you chat with customers or reply to tickets wherever you are.