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Knowledge Base
14

Knowledge Base

Last Update il y a 14 jours
Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need.
What is the Knowledge Base?
Last Update il y a 9 mois
Setting up your Knowledge Base
Last Update il y a 4 mois
Creating a new Knowledge Base article
Last Update il y a 4 mois
Creating Knowledge Base categories
Last Update il y a 4 mois
How to change the order of articles in the Knowledge Base
Last Update il y a 4 mois
What is the Purpose of the Primary Category in the Knowledge Base?
Last Update il y a 4 mois
Customizing your knowledge base for additional languages
Last Update il y a 4 mois
Customizing the Submit Ticket feature in your knowledge base
Last Update il y a 4 mois
Creating Private Knowledge Base articles and categories
Last Update il y a 4 mois
How to set up SSL for your Knowledge Base with Mlyitics
Last Update il y a un an

Other Categories

Getting started
Just new to tawk.to? Get off to a flying start, learn how to create an account, add a widget to your site and invite your colleagues to a shared property.
10 articles
Last Update il y a 2 mois
Chat Widget Customization
Customize the chat widget to suit your brand, learn how to setup your scheduler and modify the widget content and behavior to suit your business.
21 articles
Last Update il y a un mois
Dashboard 101
The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.
36 articles
Last Update il y a 14 jours
Billing
The Billing page allows you to view and manage your active Add-ons and billing information.
7 articles
Last Update il y a un mois
AI Assist
Discover answers to your burning questions about AI Assist in this comprehensive Knowledge Base Category. Uncover insights on their functionalities, capabilities, and the limitless possibilities it offers. From understanding their base commands to exploring their impact on customer service, our AI Assistant category provides you with the knowledge you need to make the most of this add-on.
39 articles
Last Update il y a 2 heures
Facebook Messenger
Learn how to connect, manage, and troubleshoot Facebook Messenger in tawk.to so you can handle all your messages from one centralized platform.
5 articles
Last Update il y a un mois
Twilio SMS
Learn how to connect SMS services such as Twilio to tawk.to
4 articles
Last Update il y a un mois
WhatsApp
Connect your WhatsApp Business numbers to tawk.to and manage customer conversations directly from your inbox. Learn how to set up, update, and troubleshoot your WhatsApp channels.
7 articles
Last Update il y a 12 jours
Telegram
Learn how to connect Telegram to tawk.to and manage customer conversations on your dashboard.
7 articles
Last Update il y a un mois
Ticketing
Learn how to use smart ticketing software that gives you the context you need to help solve first-response customer problems.
15 articles
Last Update il y a un mois
Profile Page
No website? No problem. Chat pages are hosted landing pages that let you turn links into conversations.
6 articles
Last Update il y a 3 mois