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AI Assist
34

AI Assist

Last Update 18 days ago
Discover answers to your burning questions about AI Assist in this comprehensive Knowledge Base Category. Uncover insights on their functionalities, capabilities, and the limitless possibilities it offers. From understanding their base commands to exploring their impact on customer service, our AI Assistant category provides you with the knowledge you need to make the most of this add-on.
Integrations
AI Assist: 24/7 sales and customer service made easy
Last Update 4 months ago
Getting started with AI Assist
Last Update 4 months ago
Understanding billing for AI Assist
Last Update 2 months ago
Deploying multiple AI Agents across support channels
Last Update 4 months ago
How to train AI Assist to transfer chats to human agents
Last Update 5 months ago
How to get chat notifications even when AI Assist is active
Last Update 4 months ago
Using Suggested Message and AI Assist to create scripted chat sequences
Last Update 5 months ago
How to train AI Assist to include links in responses
Last Update 4 months ago
Using Smart Reply
Last Update 5 months ago
Understanding AI Assist’s Data Sources
Last Update 4 months ago

Other Categories

Getting started
Just new to tawk.to? Get off to a flying start, learn how to create an account, add a widget to your site and invite your colleagues to a shared property.
12 articles
Last Update 20 days ago
Chat Widget Customization
Customize the chat widget to suit your brand, learn how to setup your scheduler and modify the widget content and behavior to suit your business.
20 articles
Last Update 6 days ago
Dashboard 101
The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.
30 articles
Last Update 7 hours ago
Billing
The Billing page allows you to view and manage your active Add-ons and billing information.
8 articles
Last Update 24 days ago
Facebook Messenger
Learn how to connect, manage, and troubleshoot Facebook Messenger in tawk.to so you can handle all your messages from one centralized platform.
4 articles
Last Update a month ago
Ticketing
Learn how to use smart ticketing software that gives you the context you need to help solve first-response customer problems.
14 articles
Last Update 6 days ago
Knowledge Base
Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need.
12 articles
Last Update 6 days ago
Profile Page
No website? No problem. Chat pages are hosted landing pages that let you turn links into conversations.
6 articles
Last Update a year ago
Contacts
Add and manage contacts and organizations in an easy-to-use CRM.
7 articles
Last Update 5 months ago
Advanced features
Master the tawk.to dashboard with advanced settings and features, configure triggers, delete departments, manage white label branding, and submit SPF records.
27 articles
Last Update 4 days ago
Add-ons
Add-ons are optional extras you can use to add additional features to the tawk.to chat software.
13 articles
Last Update 24 days ago