Forwarding your emails to tawk.to

Shane Wall

Last Update há 3 meses

It’s easy to forward your ticketing messages from your email system to tawk.to and keep all your conversations in one place.

Click the Admin hub in the lower-left corner of the Dashboard. Then select your property and go to Overview in the upper left sidebar menu.

If you have multiple properties, check to make sure you're currently viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.

Copy the address in the Ticket Forwarding Email section on the right of the panel and forward all of your support emails to that address.

Now, when someone emails you, the message will also show up in Messaging as a ticket.

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