Forwarding your emails to tawk.to
It’s easy to forward your ticketing messages from your email system to tawk.to and keep all your conversations in one place.
If you have multiple properties, check to make sure you're currently viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.
Next, head to Administration ⮕ Overview ⮕ Ticket Forwarding Email.
Copy the address in the Ticket Forwarding Email section on the right of the panel and forward all of your support emails to that address.
Now, when someone emails you, the message will also show up in Messaging as a ticket.