Help Center | tawk.to | Adding a tawk.to widget to ShopTill-e

Adding a tawk.to widget to ShopTill-e

The instructions below are for desktops and laptops only.

In this guide, we’ll show you how to add the tawk.to chat widget to ShopTill-e.

First, get your widget ID

Follow these steps to copy your widget ID:

1. Log in to your tawk.to account.

2. On your dashboard, select the property for which you want the widget ID. Hover over the property name to ensure you’ve selected the correct one.

3. Click the gear icon on the top menu to go to the Administration panel.

4. On the Administration menu, select Chat Widget under Channels.

5. Under Direct Chat Link, copy everything after “https://tawk.to/chat/”. This is the widget ID that you’ll need to add to ShopTill-e.

Add the widget ID to ShopTill-e

1. Log in to ShopTill-e, and click Global Settings on the top menu. Then, select General under Account Settings.

2. Scroll down to Tawk Live Chat Widget ID under General settings for Your Online Shop.

3. Paste the widget ID you copied above.

4. Scroll down and click Save Settings.

That’s it! Your chat widget should now appear on your store.

Now your widget is added to your store, you can customize it to match your brand identity via the tawk.to dashboard. Click here to learn more.

Check out these articles to get the most out of your live chat widget:

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