The Shopify integration with tawk.to can be found directly in the Shopify App Store.

It takes only seconds to add your tawk.to widget to your Shopify account.

Log in to your Shopify account and navigate to the Shopify App Store

Search for tawk.to in the app store and click the Add app button.

You'll be sent back to your Shopify store dashboard. Select the green Install app button to continue. 

You'll then be prompted to log in to your tawk.to account and give permission to Shopify.

After you enter your details and log in, choose your widget property and select the widget you would like to add to your Shopify store.

View and manage orders in your tawk.to Dashboard

When you install the Shopify app using the plugin, a new Shopify tab will appear in the messaging section of your Dashboard. This feature gives you access to your store administrative functions in the sidebar of each chat and ticket.

When a customer initiates a chat, Click the Shopify tab to view and check order details, confirm delivery status, process refunds, manage cancellations and more.

The tab will automatically be added to your account — no additional setup is needed.

Have questions or need additional help? Chat with our support team or schedule a call.

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