Creating a new tawk.to account

The instructions below are for desktops and laptops only. 

Create a free tawk.to account to start managing chats, contacts, your Help Center, and support tickets. The steps below walk you through signing up, confirming your email, and the first actions you can take once your account is active.

If you don’t see the email, check your junk/spam folder first. If it still isn’t there, contact us using the green live chat icon at the bottom right and we’ll help you complete the verification.

4. After confirming your email, your signup is complete and you will be taken to your tawk.to Dashboard.

From your tawk.to dashboard you can:

• Add a chat widget to your website so visitors can start chatting with you. Learn more here: Adding the tawk.to widget to your website
  
  

• Set up your dashboard so it reflects your business (profile image, properties, shortcuts, triggers). Learn more here: A checklist to help you set up your tawk.to dashboard
  
  

• Invite team members (agents) to help respond to chats. Learn more here: How to invite and manage agents

Visit our Help Center for more on getting started with your new tawk.to account.

• One account, many properties
  A tawk.to account can manage multiple properties (websites/pages). If you want to add multiple sites, set up each property separately and install the widget code for each one. Learn more with this guides:
  Adding multiple websites (properties) to your dashboard
  The difference between properties, chat pages, and profile pages
  
  

• Agent invitations are property-specific
  When you invite team members, invitations are tied to a particular property. If you want a person to help on multiple properties, invite them to each property. Email addresses must be unique across tawk.to accounts.
  
  

• Mobile access
  You can monitor and respond to chats from the tawk.to mobile apps, but initial account creation and some dashboard settings are easier (or required) from a desktop browser. Learn more about using our mobile apps: Android guides iOS guides

• 101 - Business Messaging Masterclass - learn all about messaging on tawk.to

• Respond to a Chat - learn about navigating the dashboard, answering chats, and using shortcuts

• Knowledge Base - learn about setting up your Knowledge Base, adding categories, and creating articles

If you have feedback about this article, or if you need more help:

• Click the green live chat icon

• Schedule a call with us

• Visit our community