The difference between properties, chat pages, and profile pages
Your tawk.to Dashboard is packed with features, real-time data and metrics that can be intimidating for first-time users. Let’s unravel some of its basic features and dig into the differences between properties, chat pages, and profile pages.
At tawk.to, you can create an unlimited number of properties. Each property allows you to configure your account settings, customize chat widgets, manage incoming chats, set up a Knowledge Base and more.
When you first create an account, you can name a website and URL. These details will appear in your Dashboard as the Property Name and Property URL.
Adding a URL simply helps property members identify how the property is used. For example, you can add amazon.com but have the widget on ebay.com.
Here’s how to create a chat page:
First, if you have multiple properties, check to make sure you're currently viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.
Make your way to ⚙️Administration in the lower-left corner of the Dashboard. Under Channels, click Page.
After clicking Page, enter the details of the new Chat Page you are creating.
There is a limit of one chat page per property, so if you want to create additional pages, you’ll need to add more properties to your account.
Learn how to make changes to your profile page in this article: Editing your personal profile page
Learn more about adding properties here: Adding additional properties and websites to your Dashboard
Need more help? Reach out to our support team or schedule a call.