Adding additional websites to the dashboard

Each individual installation of the chat widget is known as a Property and each account can have an unlimited number of properties. To get the most out of the software, each website you're planning on monitoring should be set up as its own property.

There are plenty of advantages to setting up your Dashboard this way — from simple benefits like separate monitoring for more in-depth visitor analysis and matching the chat visuals to each site's design to more powerful advanced features like setting automated Triggers based on conditions unique to each website.

If that's what you're here for, make your way to the Administration section in the bottom left corner of the Dashboard and hover over the delicious hamburger icon at the top of the page to reveal the list of available properties.

Next, select Add Property and enter the name and URL for the property. Once you're done bringing this new property to life, check back in with the hamburger symbol while still in the Administration section and make sure the newly created property is selected.

Finally, select Chat Widget from the list to find the </> Widget Code you'll need to install on the new site. As in the first widget installation, you'll need to paste the snippet into your website's HTML just before the </body> tag on the second website for which you're setting up the new property. 

Now you'll be able to manage both properties within one Dashboard.

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