How many aliases can I create?

In tawk.to, you can create up to 30 aliases per account. Aliases allow you to respond to chats using different personas, which can be useful for:

  • Protecting your identity

  • Representing different departments (e.g., Sales, Support)

  • Appearing as a larger organization by using multiple names

Creating and managing aliases

To learn how to add and manage aliases, follow these step-by-step guides:

Creating and managing aliases

How to add, change, or delete an alias on iOS

How to add, change or delete an alias on Android


Each alias can include a name, image, and title. You can also choose to enable or disable it, or set it as your default alias for new chats.

Tips for using aliases effectively
  • Professionalism
    Use real names and appropriate images to maintain a professional appearance.

  • Organization
    Create aliases for different departments or roles to streamline customer interactions.

  • Clarity
    Avoid using names of famous fictional characters or unusual spellings to prevent confusion.


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