How many aliases can I create?
In tawk.to, you can create up to 30 aliases per account. Aliases allow you to respond to chats using different personas, which can be useful for:
Protecting your identity
Representing different departments (e.g., Sales, Support)
Appearing as a larger organization by using multiple names
To learn how to add and manage aliases, follow these step-by-step guides:
How to add, change, or delete an alias on iOS
How to add, change or delete an alias on Android
Each alias can include a name, image, and title. You can also choose to enable or disable it, or set it as your default alias for new chats.
Professionalism
Use real names and appropriate images to maintain a professional appearance.Organization
Create aliases for different departments or roles to streamline customer interactions.Clarity
Avoid using names of famous fictional characters or unusual spellings to prevent confusion.
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