Adding a seasonal Attention Grabber
[Desktop]
From Black Friday to New Year’s and beyond, it’s time to share your best online deals, sales, and holiday greetings.
To celebrate the season and let customers know you’re there and ready to help, we’ve added some holiday goodies to the tawk.to Attention Grabber gallery.
Learn more about Attention Grabbers here: Enabling the Attention Grabber
It only takes a moment to change your look. Check out the new designs and find your favorite — or create your own and upload it to your Dashboard.
If you have multiple properties, check to make sure you're viewing the correct one. Hover over the current property name in the upper-left menu to select a new property from the list.
NOTE: The instructions below can only be completed from a browser or the tawk.to desktop apps. They cannot be completed in the tawk.to mobile app.
To view and add a seasonal attention grabber, head to ⚙️Administration ➞ Channels ➞ Chat Widget.
Under Widget Appearance, select Advanced.
Then, in the Widget Appearance panel, scroll down and use the toggle to enable the Attention Grabber.
Click the Gallery button. Then select Seasonal in the top menu of the Gallery view.
Click to select an image or use the Upload button in the lower-right corner to add your own image. When you’re done, click the Close button — also in the lower-right corner.
Then, click Save. Your chat widget updates automatically after saving. No need to update the widget code in your page’s HTML.
The Attention Grabber appears only when the widget is online. It does not appear on mobile devices or when the widget is scheduled to be offline.
Now you can celebrate the holidays — and holiday savings — with every visitor in the chat!
Is there a seasonal widget you would like to see at tawk.to? Let us know in the chat.
Need help setting up your Attention Grabber? Reach out to our support team or schedule a call.