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Best Practices
8

Best Practices

Last Update vor einem Monat
Learn all the tips and techniques to ensure you create an incredible experience when communicating with your customers.
A checklist to help you set up your tawk.to dashboard
Last Update vor 2 Monaten
Five easy ways to avoid missed chats
Last Update vor 4 Monaten
Tips for responding to multiple chats at the same time
Last Update vor 4 Monaten
How to engage more visitors in chat
Last Update vor 4 Monaten
Delivering a great customer experience in chat
Last Update vor 4 Monaten
Email and ticket response templates to improve customer service
Last Update vor 4 Monaten
Email and ticket response templates for e-commerce
Last Update vor 4 Monaten
Shortcut templates for easy conversations
Last Update vor einem Monat

Other Categories

Getting started
Just new to tawk.to? Get off to a flying start, learn how to create an account, add a widget to your site and invite your colleagues to a shared property.
9 articles
Last Update vor 2 Monaten
Chat Widget Customization
Customize the chat widget to suit your brand, learn how to setup your scheduler and modify the widget content and behavior to suit your business.
20 articles
Last Update vor 18 Tagen
Dashboard 101
The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.
25 articles
Last Update vor 17 Tagen
Billing
The Billing page allows you to view and manage your active Add-ons and billing information.
7 articles
Last Update vor einem Monat
Advanced features
Master the tawk.to dashboard with advanced settings and features, configure triggers, delete departments, manage white label branding, and submit SPF records.
25 articles
Last Update vor einem Monat
Shopping Cart Integrations
11 articles
Last Update vor einem Monat
Integrations
Learn now to integrate tawk.to with existing CMS', platforms and third party systems like Wordpress, Zapier and Cloudflare.
36 articles
Last Update vor einem Monat
Google Integrations
Google Integrations
5 articles
Last Update vor einem Monat
Knowledge Base
Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need.
11 articles
Last Update vor einem Monat
iOS
The mobile tawk.to app for iOS helps you chat with customers or reply to tickets wherever you are.
15 articles
Last Update vor 24 Tagen
Android
16 articles
Last Update vor 17 Tagen
Add-ons
Add-ons are optional extras you can use to add additional features to the tawk.to chat software.
13 articles
Last Update vor einem Monat