Where can I find the property and widget IDs?
When setting up integrations, automations or advanced customizations in your tawk.to account, you may need to enter your property and/or widget ID.
All methods are available in our JavaScript API documentation.
Here’s where you can find your property and widget IDs:
Property ID
If you have multiple properties, check to make sure you're viewing the correct one. Hover over the current property name in the upper-left menu to select a new property from the list.
To find your property ID, make your way to ⚙️Administration ➞ Overview ➞ Property ID.
Widget ID
To find your widget ID, go to ⚙️Administration ➞ Chat Widget.
If the property you have selected has more than one widget, select the widget you want to use in the drop-down menu at the top of the Chat Widget panel.
Under Direct Chat Link, the widget ID is the last segment of the path and follows the property ID.
In the example below, the property ID is xxxxxxxxxxxxxxxxxxxxxxxx and the widget ID is 123456789.
That’s it — you are now ready to customize your tawk.to account to match the look and feel of your website.
Need help locating your property and widget IDs? Reach out to our support team or schedule a call.
Learn more about adding multiple widgets here: How to add multiple widgets to a website with JavaScript