Where can I find the property and widget IDs?
The instructions below are for desktops and laptops only.
You’ll need your Property ID and Widget ID when you customize a widget, set up automation, or use APIs. This short guide shows where to find both on your tawk.to dashboard and how to grab them from your Direct Chat Link.
Find your Property ID

3. Click Administration in the top menu.

4. In Overview, your Property ID is below the Property Image.

Find your widget ID

3. Click Administration in the top menu.

4. Click Chat Widget under Channels.

5. Your Widget ID is under the Widget Status.

IDs in the Direct Chat Link

Quick tips
Always confirm the selected property before copying an ID — IDs are property-specific.
If you plan to add the widget to a website, copy the Widget Code from Administration > Channels > Chat Widget and paste it just before your site’s </body> tag.
Additional information
Change widget appearance or behavior
If you want to edit where the widget shows, its appearance, or advanced settings, see the widget appearance and behavior guides.Data location & security
If you’re concerned about where tawk.to stores data, see this article for details on storage and safeguards: Where and how do we host our data?
If you have feedback about this article, or if you need more help:
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