How to change your profile image
If you haven’t set-up an alias, your profile image is the image visitors will see when you respond to an incoming chat. It’s also the image other property members will see in group chats and direct messages.
Your profile image is displayed in the top right hand corner of the tawk.to Dashboard.
To change your profile image, sign into the tawk.to Dashboard and click the Profile Icon in the top right hand corner. Then select Edit Profile ➞ Account Settings.
Select Modify Profile Image to view three options: Upload Photo, Select Avatar, and Remove Photo.
Here you can find the three options for Profile Image: Upload Photo, Select Avatar, and Remove Photo.
Upload Photo lets you upload a photo from your device. When clicked, a pop-up window will appear where you can select your chosen image as a JPEG or PNG file.
Select Avatar lets you choose from numerous avatar images provided by tawk.to. Simply select the avatar you want to use as your Profile Image.
Remove Photo lets you remove the existing image you are using as a Profile Image.
After uploading or selecting your Profile Image, remember to click the Save button beside the dropdown list.