How do I change my tawk.to payment method?
The instructions below are for desktops and laptops only.
In this guide, we’ll show you how to change your payment method for tawk.to add-ons, such as AI Assist or Remove Branding.
Here are a few things to keep in mind:
Admin access required
Only property admins can change the payment method.
Accepted payment methods
We currently accept payments via credit card and PayPal.
Billing cycle
Updating your payment method before the next billing cycle ensures your billing date remains unchanged. You won’t be charged when updating payment information between billing cycles.
Grace period for failed payments
We provide a 5-day grace period for failed payments, allowing you to update your payment details while keeping the add-on active.
3. Click Administration on the top menu.
4. On the Administration menu, click Purchase and Invoices under Billing.
5. On the Purchases and Invoices page, click Modify next to the Payment method you want to change.
6. Select the payment method and click Activate Now.
Your new payment method will be saved and active immediately.
Keep your payment information up-to-date.
Secure your payment method with strong passwords and don’t share them with anyone.
Regularly check your payment statements to ensure everything is accurate.
To learn more about changing your billing details, see this guide:
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