How do I change my payment method?

Got a new credit card or payment information? Here's how you can change your payment method for your tawk.to subscription.

Some points to consider before changing your payment method:


  • If you update your payment method before the billing cycle and the payment is successful, then the billing date remains the same.
  • If your payment has failed and you update your payment method after the billing cycle, then the billing date starts when the payment is successful. 

Note: You must be an account admin to make the changes. 

First, if you have multiple properties, check to make sure you’re viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.

Make your way to the lower-left corner of your Dashboard and click Administration Billing.

Go to Plan and Billing details and click Modify next to your listed payment method.

Select either PayPal or Credit Card. Then, enter the payment information and click Save. Changes to your payment method will take effect on the next billing date.

Your payment method is now updated.

Learn more about changing your billing details here: How to change your billing details

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