Every tawk.to account automatically generates a personal profile page. It's a place on the internet where you can communicate with anyone by sharing a link.
You can include the link to your profile page in your email signature and business cards, so customers can start a chat with you directly. The page already has a chat widget installed and is set up so you can easily add a bio and share a little bit about yourself.
To make any changes to your personal profile page, make your way over to your Profile Icon in the upper-right corner of the Dashboard and click the image. This will open a menu with options for changing how you experience the Dashboard and how your interactions with others will appear to them. To change your settings, click the Edit Profile option in the drop-down menu.
This will open up the My Profile area of the Dashboard, giving you options for changing not only your personal settings but also for managing your Aliases, Global Shortcuts and more. Click the Profile Page option under Profile in the left menu to make changes to the appearance and settings of your profile page.
You can customize the final part of the URL to match your name or another memorable name. Saving will update the URL as long as the one you chose isn't already taken.
If you'd prefer not to use the profile page, you can simply turn it off by switching the page status to inactive. If someone navigates to an inactive profile page, they will receive an error message.
Under Page Image, you can upload a picture of yourself and add your company logo or whatever fits with your bio. Make sure to keep the image within the limits provided (a minimum of 80 x 80 pixels and a maximum of 2084 x 2084 pixels).
Under Page Appearance, you can quickly change the color of the background on your profile page. Click the Advanced button to dive in and start editing the page in the Page Content window.
The Page Content window allows you to alternate themes, change color schemes, add social links and completely fill out your bio. Add as much or as little here as you like. Leaving sections blank will simply skip them on the final page as you can see with the real-time preview on the right side of the window.
If you'd prefer not to keep track of individual visitor's IP addresses, you can turn the tracking feature off by disabling the option as shown below.
In case you encounter any issues, our support team is always available. Schedule a call so we can better assist you.