How to edit your account settings

Under Account Settings, you can update your account name, title, mail notifications, profile image, password and account status.


In the upper-right corner of your Dashboard, head over to your Profile Icon and select Edit Profile.

On the My Profile page, you’ll find options for updating your personal settings.

Your account name is the default name the customer sees when you respond to chats. However, you can create an alias to answer chats via a different persona and keep your real name private.

There are also options for changing your subscription for Weekly Roundup emails from the tawk.to team. And finally, you can also delete your account permanently.

Learn more about deleting your account in this article: Deleting your account


You can learn about changing your profile image here: How to change your profile image

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