How do I cancel a tawk.to subscription?
The instructions below are for desktops and laptops only.
You can easily cancel your tawk.to subscription on your Dashboard. Here’s everything you need to know before canceling your subscription.
Important considerations before canceling
Prepaid subscription
Your subscription is paid upfront. If you cancel before the next billing cycle, you’ll still have access to paid features until the end of the current cycle. Once the subscription period ends, those features will no longer be available.
Multiple subscriptions
Each subscription is canceled separately. Canceling one subscription won’t affect the others, so you have full control over which ones you keep.
Admin access required
You must be an account admin to cancel a subscription.
3. Click Administration on the top menu.
4. In the Administration menu on the left, click Purchases and Invoices under Billing. Then, click Cancel subscription under the plan you want to cancel.
Your subscription will be canceled.
Reactivating your subscription
If you want to reactivate your subscription in the future, follow the steps outlined in this guide:
How do I renew my canceled subscription?
To learn about updating your billing details, see this guide:
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