By Shane Wall
Last Update há 2 dias
It’s easy to export tickets, either one at a time or in big batches from the Dashboard.
To export a ticket, make your way to the Messaging area and click the checkbox so only tickets are visible.
NOTE: You'll need admin access to the property to be able to export tickets.
If you have multiple properties, check to make sure you're currently viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.
To export a single ticket, select the empty checkbox in the far-right column of the list. Filling this checkbox will prompt a window dedicated to Deleting and Exporting tickets.
Clicking the green Export messages button will prompt you to enter an email to export the ticket to.
To export multiple tickets, click the empty checkbox in the top right corner above the list. This will select all the tickets in the current window and allow you to bulk export.
Just like exporting a single ticket, clicking the green Export messages button will prompt you to enter an email to export the tickets to.