Enabling desktop notifications
[Desktop]
Turning on Desktop Notifications allows you to continue to receive notifications via your web browser — even when the browser is minimized.
Note: The instructions below can be completed from a browser or the tawk.to desktop apps.
View directions for Android here: Enabling sounds and notifications on Android
View directions for iOS here: Enabling sound and badge notifications on iOS
To switch Desktop notifications on, make your way over to your Profile Icon in the lower-left corner of the Dashboard and click the image.
Flipping the Desktop notifications switch to green turns on notifications for New chat, New Message and New Agent Messages by default.
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To customize the notifications, select the Manage Sounds & Notifications option to open a new window.
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Here, you can customize your settings for each Desktop Notification.
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Remember to click the green Save button to update your changes.
Need more help? Reach out to our support team or schedule a call.