Using the Direct Chat Link
The Direct Chat Link opens the tawk.to widget as a new page in a web browser. When someone clicks your link, they’ll be able to chat with your team and access your knowledge base directly — without navigating to your website.
The Direct Chat Link can be added to a plain text link or an image of your choice.
The Direct Chat Link allows visitors to connect with you anywhere. Here are common examples of places businesses have used it:
- Mobile Applications
- Social Media channels
Here’s how to find the Direct Chat Link:
If you have multiple properties, check to make sure you're currently viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.
Make your way to ⚙️Administration ➞ Channels ➞ Chat Widget.
Then copy the URL under Direct Chat Link and share!