Adding the tawk.to widget to your WHMCS website

The instructions below are for desktops and laptops only.

Add the tawk.to live chat widget to your WHMCS site to provide real-time support and improve customer engagement.

You can add the widget using one of two methods:

• Using the WHMCS Installer

• Manual installation

2. Visit the tawk.to Live Chat page on the WHMCS Marketplace. Then, click Get It Now to download the installer ZIP file.

3. Unzip the file on your computer. You’ll find a README file and a modules folder.

4. Copy the entire modules folder to your WHMCS installation directory. Then, copy the modules/addons/tawkto folder into WHMCS/modules/addons.

5. In WHMCS, navigate to Addon Modules:

- WHMCS 8.0 or later: Configuration > System Settings > Addon Modules

- Earlier versions: Setup > Addon Modules

If you prefer not to use the Addon module, you can add the tawk.to chat widget manually:

2. Go to the templates folder. Then, open subfolder for your active template (commonly portal).

3. Open the footer.tpl file for editing (using a code or file editor).

4. Paste your widget code right above the </body> tag. Ensure to wrap the code with {literal} and {/literal} tags to prevent WHMCS from processing the JavaScript.

For steps on getting your widget code, see this guide: Adding the tawk.to widget to your website

Your tawk.to widget will now appear on all pages of your WHMCS site.

• Ensure you have administrative access before attempting installation.
  
  

• For template updates or custom themes, confirm that the widget code remains in footer.tpl to ensure consistent display across pages.

Adding the tawk.to widget to your website

Where can I find my property and widget ID?

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