Installing tawk.to on your WHMCS site
Option 1 - Using the WHMCS installer
Start by signing into your WHMCS account. You'll need administrative permissions to complete the installation. Once you're signed in, follow this link:
Click the green Get It Now button to start the installation.
You'll be prompted with a download for a Zip file containing the app. Save the file and navigate to the download section on your computer.
After unzipping, you will have a README file and a folder containing the module itself.
Copy the entire modules folder and paste it inside your WHMCS installation folder.
Next, navigate to Addon Modules in WHMCS.
- If you're using WHMCS 8.0 or later, click Configuration > System Settings > Addon Modules.
- For earlier versions, you'll find it in Setup > Addon Modules.
Congratulations! tawk.to is now installed on your WHMCS site. 🎉
Option 2 - Manual Install
If you’re not using the Add-on, you can add the tawk.to Widget to a WHMCS site manually by following these steps:
1. Go to the folder where you installed WHMCS.
2. Open the “templates” folder.
3. In the "templates" folder, open the subfolder named “portal” (looks like : /public_html/folder where you installed WHMCS/templates/portal/).
4. Find the “footer.tpl” file and click on it.
5. From the left side of your cPanel, click on Edit File or the Edit File with Code Editor option.
6. At the bottom of the page right ABOVE the </body> tag put:
7. Click Save changes (upper right corner of page).
8. Exit the cPanel.
Success! The tawk.to widget should now appear on all pages of your WHMCS site. 🎉