What file types and sizes are supported in tawk.to?

This chart will show the minimum and maximum file sizes you can upload in the tawk.to Dashboard and the types of files supported. 

File Min. Dimensions/File Size Max Dimensions/File Size File Type
File uploads via the widget __  50 MB JPG, PNG, JPEG, PDF, .docx
Property Image (Logo)  512 x 512 px 1MB JPG, PNG, JPEG
Alias and Profile images 512 x 512 px 2048 x 2048 px; 1MB JPG, PNG, JPEG
Attention Grabber image __  1MB JPG, PNG, JPEG
Account Profile Image, Profile Page Image or Chat Page Image 80 x 80 px 2048 x 2048 px JPG, PNG, JPEG
Knowledge Base Logo 80 x 80 px 2048 x 2048 px JPG, PNG, JPEG
Favicon and Touch Icon 152 x 152 px 1 MB JPG, PNG, JPEG
Knowledge Base Social Media Banner 80 x 80 px 2048 x 2048 px; 2 MB JPG, PNG, JPEG
Knowledge Base Header Banner: 1920 x 480 px; other sizes will tile by default 80 x 80 px 2048 x 2048 px JPG, PNG, JPEG
Knowledge Base Article Image: When displaying an image in a Knowledge Base article, the browser will automatically set the image to a size that fits the article width. If the image size is 1024 X 1024, but the article size requires 600 px, then the image will be resized to 600 px. 5 MB JPG, PNG,  JPEG, GIF
Knowledge Base Article Social Media Banner 80 x 80 px 2048 x 2048 px; 2 MB JPG, PNG, JPEG
Image Card in widget —  5 MB JPG, PNG,  JPEG, GIF

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