Using Instructions to direct visitors to search result pages

The instructions below are for desktops and laptops only.

Using Instructions, you can instruct your AI agents to direct visitors to relevant pages on your website based on their inquiries. You can add specific instructions that tell your AI agent how to build these URLs.

This can be particularly useful for e-commerce stores, where quick and accurate information can positively impact customer satisfaction and sales.

Here’s an example of an instruction you can use:

- If the customer is looking for a specific product, say "Get more information on [query] here:" and include this link https://www.mysite.com/search=[key+phrase] and fill [key+phrase] replacing spaces with pluses.

To learn about the basics of modifying the Instructions, check out this guide:

Modifying your AI agent's Instructions

Remember, the example above is only a starting point. The ideal instructions will depend on your goals and the flow of each conversation. Test different instructions and refine them over time to find what works best for your business.

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