Changing the widget position

Here’s how to change the position of the widget on your website:


First, if you have multiple properties, check to make sure you're viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.

Next, head over to ⚙️AdministrationChannels Chat Widget.

Under Widget Appearance, click Advanced.

Changing the widget position on desktop

To change the position of your widget in desktop mode, select one of the six positions available in the top right corner of the Widget Appearance view.

After you have selected the position for your widget, click the green Save button on the bottom right. 

Changing the widget position on mobile

To change the position of your widget in mobile view select one of the six positions available under Mobile Widget Position.

After you have selected the position for your widget, click the green Save button on the bottom right. 


If you would like to make other changes in the appearance of your widget, read this article: How to modify your widget content.

Learn how to make small adjustments to the widget position by following the steps in this article: Customizing your widget placement with the JavaScript API.


If you have other questions, don’t hesitate to reach out to our support team or schedule a call.

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