Disconnecting a Facebook page
The instructions below are for desktops and laptops only.
You can disconnect your Facebook page from tawk.to with the following steps:
3. Click Administration on the left navigation bar.
4. Click Integrations in the left submenu.
5. On the Select Integration page, click Facebook Messenger.
6. Click the Settings tab. Then, click the 3 dots for the inbox and select Disconnect. If you have multiple Facebook pages connected, ensure you’re disconnecting the correct page.
Your changes are effective immediately, and your Facebook page will be disconnected right after clicking Disconnect.
Reconnecting a Facebook inbox
To re-connect, click the 3 dots and select Connect. In the pop-up that appears, log in to your Facebook account, and follow the instructions to re-connect your account.
To re-visit the steps to connect your Facebook account, see the following guide:
Connecting Facebook Messenger to tawk.to
Related guides
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