How to download your invoice

This article provides a comprehensive guide on how to locate, download, and adjust your invoices for the add-ons you've purchased on tawk.to. Let's dive in.

The Billing section on the tawk.to dashboard allows you to manage your add-ons.

Make your way to ⚙️ Administration, then select Billing and click Purchases and Invoices.

Please note – if you're managing multiple properties on tawk.to, make sure you're viewing the right one. You can switch between properties by hovering over the current property name in the upper-left menu and selecting the desired one from the list.

On the Purchases and Invoices page, you'll see a list of your active and previously canceled add-ons, a breakdown of the price and frequency of your payments, the purchase date for each add-on, when you'll next be charged, and your payment details.

To view a copy of the invoice you'd like to download, click on the invoice date located on the right side of the page. The invoice will instantly open in a new window.

Here is a sample copy of an invoice:

From the same page, click the Printer icon on the upper right-hand corner of the screen. 

Clicking it will open a new screen where you can view the option to Save as a PDF on the upper right-hand side of the screen next to Destination, then click Save from the bottom right corner.

By clicking the Save button, another window will pop up, giving you the option to select the destination folder on your computer where you'd like to store the PDF copy. After selecting the folder, you can even rename the document from the File Name field. Once you're all set, simply hit Save in the bottom right corner of the window to save a copy of the invoice.

That’s it – downloading your invoice is easy as 1, 2, 3.

If you have other questions, don’t hesitate to contact our support team or schedule a call.