Adding a tawk.to widget to your Buildly website

The instructions below are for desktops and laptops only.

It’s easy to add the tawk.to chat widget to your Buildly website. Follow the instructions below and start chatting with your customers in no time.

First, copy your widget ID

Follow these steps to copy your widget ID:

1. Log in to your tawk.to account.


2. On your dashboard, select the property for which you want the widget ID. Hover over the property name to ensure you’ve selected the correct one.

3. Click the gear icon on the top menu to go to the Administration panel.

4. On the Administration menu, select Chat Widget under Channels.

5. Under Direct Chat Link, copy everything after “https://tawk.to/chat/”.

Next, complete the integration

Follow these steps to complete your Buildly integration:

1. Go to your Buildly dashboard.

2. Under Your Shops, click Login as Super Admin next to the site you want to integrate.

Your admin dashboard should open in a new tab.

3. Select Integrations from the left menu.

4. Click Settings under Partner with Tawk.to.

5. Paste your widget ID in Widget ID and click Save changes.

6. Click Active to complete the integration.

Your chat widget should now appear on your site, allowing you to chat with customers instantly.


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